| Name | Kilanko Adiele Z. |
|---|---|
| City | Dieppe, NB |
| Teaching | English |
| Native Language | French |
| Originally From | Canada |
| Working With | Youth, Adults, Groups |
| Levels I Teach | Beginner, Intermediate, Advanced |
| Lessons Take Place | My Home/Office, Online |
| Hourly Rate | C$30 |
I have been working in the sector of educational services for 17 years and for 8 years in teaching. I can design a course outline, prepare courses, develop teaching materials and learning activities, assess student progress, and ensure the monitoring and supervision of postsecondary students. During my lessons, I help learners work on each of the four levels of learning the English language: Reading comprehension, listening comprehension, oral practice and writing. I use several teaching approaches adapted to the needs of students such as skills-based teaching, active pedagogy, inclusive pedagogy and techno pedagogy. As teaching equipment, I use the computer for online (ZOOM and Microsoft Teams) and physical classrooms, as well as the projector. I have taught a mixed clientele of students as well as adults and workers. I use theories from Bloom taxonomy, scaffolding and warm-up activities to guide students gradually acquiring knowledge by practice . Students are put at the center of the learning process.
September 2024, teaching assistant degree (international association of professions career college the faculty and board of trustees of the career college, canada and united states)
From october 2007 to october 2014 Doctorate in english studies (universite felix houphouët-boigny, cote d’ivoire) From october 2005 to july 2007 Academic counselling certificate (ecole normale superieure, cote d’ivoire) From october 2003 to july 2005 diploma of Advanced studies in english (universite felix houphouët-boigny, cote d’ivoire) From october 2002 to february 2003 Master’s diploma in english (universite felix houphouët-boigny, cote d’ivoire) From october 1997 to november 1999 Diploma of management of information and technology (agitel-formation) From october 1995 to november 1997 Diploma of licentiate in english studies (universite felix houphouët-boigny, cote d’ivoire) From october 1994 to november 1995 University diploma of literary studies (université félix houphouët-boigny, cote d’ivoire) From october 2014 to july 1993 bac (lycée classique d’abidjan, cote d’ivoire)
Employer: Ministry of Social Development Location: Moncton, Canada Dates: Since July 2024 Position: Administrative Assistant
Have received letters, faxes and archived them Have participated to meetings Have managed calls with care homes, pharmacists and staff treating elderly people both in English and French Translated administrative documents
Employer: NTT DATA Location: Canada Dates: From May 2024 to June 2024 Position: Bilingual customer service representative Promoted banking products promoted PC financial Optimum and PC Master banking solutions for the Superstore and Loblaw online grocery chains Made a report of the calls made each day Handled incoming calls according to telephone etiquette, including complex calls Provided after-sales service and managed telephone relations with English- and French-speaking customers Solved complex cases of escalations at the first level of contact Navigated various digital platforms to assist customers on the phone and enter data into the system Recorded and managed customer complaints by listening to them and managing them according to their processing procedures
Employer: University of Moncton
Location: Moncton in Canada Dates: Since March 2024 Position: Focus ESL group facilitator
Plan discussion sessions for oral expression in English Use Microsoft Teams to meet learners for discussion groups Design a training program
Employer: RBC Bank Location: Remote position in Canada Dates: From December 2023 to February 2024 Position or title: Banking Advisor Has promoted bank products online Has registered and processed customers’ complaints Has made a report of calls made each day Has handled inbound calls according to the phone etiquette including complex calls Has provided after-sales service and managed relationship with English and French-speaking customers on phone Has navigated on various digital platforms to assist customers on phone and enter data into the system Has managed banking claims by listening to the customer complaints, managing them according to procedures, filing them in the company system, getting the customer informed and following them up till client satisfaction. Employer: Collège Communautaire du Nouveau-Brunswick
Location: Dieppe Dates: Since August 2023 Job title: Part-time English teacher Provides business English courses to students in Human Resources Management and Insurance students Evaluates the students’ level in English Designs the content of each course
Employer: TANGERINE Location: 1234 Main street, Canada Dates: From August 2023 to September 2023 Position or title: Call center agent
Has promoted bank products online Has registered and processed customers’ complaints Has made a report of calls made each day Has handled inbound calls according to the phone etiquette including complex calls Has provided after-sales service and managed relationship with English and French-speaking customers on phone Has navigated on various digital platforms to assist customers on phone Has managed banking claims by listening to the customer complaints, managing them according to procedures, filing them in the company system, getting the customer informed and following them up till client satisfaction.
Employer: CABINET CNTIC
Location: Riviera Abidjan, Côte d'Ivoire Dates: From June 2021 to May 2023 Position or title: Consultant in translation
Have translated several legal documents from English to French and vice-versa for customers such as criminal records, commercial contracts, birth certificates, etc. Have revised document translated Has supervised interpreters for an international conference
Employer: MINISTRY OF JUSTICE
Location: Plateau-Abidjan, Côte d'Ivoire Dates: From December 2016 to May 2023 Position or title: Expert in translation at the Court of Justice of the 1st jurisdiction of Abidjan
Have translated several legal documents from English to French and vice-versa for the court and clients such as criminal records, commercial contracts, birth certificates, etc.
Employer: CÔTE D'IVOIRE CHAMBER OF COMMERCE
Localisation : Plateau, Cote d'Ivoire Dates: From October 2016 to May 2023 Position ou titre: Consultant in translation
Have translated websites pages.
Employer: ESIT (Higher School of Interpretation and Translation)
Location: II Plateaux-Angré, 7ième tranche, Côte d'Ivoire Dates: From November 2016 to June 2019 Position or title: Professor of technical translation and version Delivered 40 hours of technical translation courses Taught 40 hours of General translation courses Conducted tutorials Trained 80 undergraduate students Assessed students Wrote the syllabus and content for each course
Employer: UNITED NATIONS MISSION IN CONGO KINSHASA (MONUC) Location: Democratic Republic of Congo Dates: From September 2002 to March 2003 Position or title: Communications Assistant Has participated to an international seminar on stress management Has faxed documents received from the United Nations headquarters to the relevant departments of MONUC Has archived documents and mails received by the mission Has made administrative work Has handled phone calls
Employer: WORLD FOOD PROGRAM (WFP) Location: Bouaké Dates: From June 2001 to June 2002 Position or title: Radio Room Manager Have trained staff in safety and the use of communication equipment Have tracked WFP vehicles on mission by sending and receiving phone calls Have written reports on the security situation
During my lessons, I help learners work on each of the four levels of learning the English language: Reading comprehension, listening comprehension, oral practice and writing. I use several teaching approaches adapted to the needs of students such as skills-based teaching, active pedagogy, inclusive pedagogy and techno pedagogy. As teaching equipment, I use the computer for online (ZOOM and Microsoft Teams) and physical classrooms, as well as the projector. I have taught a mixed clientele of students as well as adults and workers. I use theories from Bloom taxonomy, scaffolding and warm-up activities to guide students gradually acquiring knowledge by practice . Students are put at the center of the learning process. More time in the lesson is allotted for guided and independent practice .
Monday fo Sunday from 18.00 to 21.00, except Tuesdays
Online
